All features
For the whole team

In-App Support

Get help and be heard — without leaving the app or chasing an email.

Report bugs, send feedback, and ask sales or support questions without leaving ZidBit — every submission is tracked with a status so you always know where things stand.

All plans
In-App Support screenshotSample data
The problem

When something breaks or a feature is missing, the only option is usually an email into the void. There's no visibility into whether the issue was received or is being worked on.

How it works

1

Reach out from inside ZidBit

Open the Communication Center to send feedback, report a bug, or ask a sales question — no separate email or portal.

2

Pick the right channel

Tag your message as feedback, a bug, or a sales inquiry so it reaches the right place quickly.

3

Track the status

Each submission carries a status, so you can see whether it is open, in progress, or resolved.

4

Keep the history

Your past conversations and responses stay in one place for easy reference.

What's included

Feedback, bug & sales channels
Priority on each submission
Status tracking (open / in progress / resolved)
Conversation history
No email required
Available to every role

Who it's for

Admins

Raise issues and requests through a structured channel instead of informal email.

The whole team

Send feedback and get help without leaving the app.

Frequently asked questions

Open the Communication Center inside ZidBit, choose feedback or bug report, and submit. Each message is tracked with a status so you know it was received and where it stands.

See it in action.

In-App Support is live and ready. Your first 30 days are completely free — no credit card required.