Frequently asked questions

Everything about how ZidBit works — features, billing, plans, security, and support. Still stuck? The User Guide and Contact page have more.

Getting started

ZidBit Clinic OS is clinic management software for small and mid-sized clinics in India. It covers patient records, appointments and walk-in queues, consultations and digital prescriptions, billing, follow-ups, and team management in one web app.

Features & clinical

Yes. Doctors log symptoms, diagnosis, and medication during a consultation and generate a formatted prescription in seconds, with one-click print or PDF and full prescription history. The patient’s recorded allergies stay visible while prescribing.

Billing & payments

Yes. You configure a tax rate in Settings and it is applied automatically to invoices, with totals calculated for you and unique invoice numbers issued.

Plans & pricing

ZidBit has an Essential plan and a Professional plan. Both include appointments, consultations, prescriptions, medical records, vitals, follow-ups, and billing. Professional adds document management with 5 GB of storage, patient notifications, larger team limits, and priority support.

Data, access & security

Yes. ZidBit has Admin, Doctor, and Receptionist roles, each with its own permission set. For example, consultation notes are kept private to doctors, while receptionists manage appointments and billing.

Support

You can submit bug reports, feature feedback, and support inquiries directly inside the app, each tracked with a status. Professional plans get priority support.

Still have questions?

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