Frequently asked questions

Everything about how ZidBit works — features, billing, plans, security, and support. Still stuck? The User Guide and Contact page have more.

Getting started

ZidBit Clinic OS is clinic management software for small and mid-sized clinics in India. It covers patient records, appointments and walk-in queues, consultations and digital prescriptions, billing, follow-ups, and team management in one web app.

Features & clinical

Yes. Doctors log symptoms, diagnosis, and medication during a consultation and generate a formatted prescription in seconds, with one-click print or PDF and full prescription history. The patient’s recorded allergies stay visible while prescribing.

Billing & payments

Yes. You configure a tax rate in Settings and it is applied automatically to invoices, with totals calculated for you and unique invoice numbers issued.

Plans & pricing

ZidBit Clinic OS uses a simple per-doctor seat model at ₹999/month ($12/month) per doctor. Each doctor license includes 2 free support staff accounts (receptionists, nurses, billers), 15,000 patient records, 1 review QR code, and 100 free WhatsApp welcome credits. All clinical modules and facility document storage are included.

Data, access & security

Yes. ZidBit has Admin, Doctor, Receptionist, and Billing roles, each with its own permission set. For example, consultation notes and prescribing are restricted to doctors, receptionists manage registrations and appointments, and billing staff handle invoices and payment reconciliation.

Support

You can submit bug reports, feature feedback, and support inquiries directly inside the app, each tracked with a status.

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