What happens when our clinic credit balance reaches zero?

Your core Clinic OS and EMR system never stop working. You can continue creating patient visits, conducting consultations, generating prescriptions, and creating bills uninterrupted. Only credit-dependent outbound services (like automated WhatsApp reminders, SMS alerts, and AI copilot queries) pause until you top up your Z-Wallet.

How does the 100 free welcome credits gift work?

When your clinic subscribes to its first paid Clinic OS plan, 100 universal credits are credited to your Z-Wallet immediately with zero extra charge. You can use these 100 credits across any service: WhatsApp, SMS, AI Clinical Assistant, or storage.

How much document storage is included with our subscription?

Every doctor seat comes with 5 GB of secure cloud storage included 100% free (for example, a 3-doctor clinic gets 15 GB of pooled facility storage). All clinic team members — doctors, nurses, and receptionists — share this unified facility pool.

How does extra storage purchase work?

If your clinic stores thousands of high-resolution radiology scans, ultrasounds, or lab PDFs and exceeds the base 5 GB/doctor allowance, you can easily top up storage directly using Universal Credits from your Z-Wallet. Storage is permanently added to your facility with no file count limits.

Can all doctors and staff in our clinic share the same Z-Wallet?

Yes! ZidBit uses a centralized facility Z-Wallet. All doctors, receptionists, and billing staff draw from the shared credit pool, so you never have to manage separate accounts or licenses per staff member.

1 UNIFIED FACILITY Z-WALLET · PAY-AS-YOU-GO

Transparent, Pay-As-You-Go Universal Credits

No fragmented add-on subscriptions or hidden provider markups. One centralized Z-Wallet powers WhatsApp messaging, carrier SMS, AI clinical queries, and extra document storage on demand.

100 Free

Welcome credits with every subscription

5 GB / Doc

Document storage included 100% free

On Demand

Top up anytime directly from Z-Wallet

How Universal Credits Are Used

A single balance across your entire clinical team. Pay only for the messages, AI queries, and extra storage your practice actually consumes.

3 Credits / message

WhatsApp Business Messaging

Deliver appointment confirmations, digital prescriptions, and invoices directly to your patients’ smartphones on the messaging app they check every day.

Automated appointment confirmations & 24h prior reminders

Instant digital prescription (Rx) PDF delivery via verified WhatsApp

Diagnostic lab report ready notifications & review requests

Post-consultation follow-up alerts & chronic care recall notices

98%+ patient read rates without manual reception typing

⚡ Powered by Meta Official Cloud WhatsApp API. Zero carrier spam filtering.

2 Credits / SMS

Carrier SMS Alerts & Fallbacks

Reliable carrier-grade SMS routing for patients without active data connections or smartphones. Keep every patient informed regardless of device.

Automatic SMS fallback when a patient’s WhatsApp is unreachable

Token queue updates & live waiting room number callouts

Time-critical schedule changes or doctor delay notifications

Transactional billing receipt verification and secure OTPs

Works on all mobile networks and feature phones seamlessly

⚡ High-speed transactional carrier routes with DLT-compliant templates.

1–2 Credits / query

AI Clinical Assistant & Copilot

Integrated clinical AI built right into the doctor visit desk to accelerate prescribing, clinical research, and diagnosis documentation.

Real-time ICD-10 diagnostic coding assistance from chief complaints

Drug-drug interaction checks and adverse contraindication screening

Pediatric weight-based dose recalculations and renal adjustments

Longitudinal visit history summarization for multi-year chronic cases

Instant clinical reference directly beside the prescription pad

⚡ Privacy-first, zero-retention clinical context. Never trains public models on patient data.

5 GB / Doctor Included Free

Cloud Storage & Extra Quota

Generous included baseline storage for every clinic, with simple pay-as-you-go credit expansion when your imaging and scan library grows.

5 GB of high-speed cloud storage included per doctor seat at no cost

Pooled across your facility: 3 doctors = 15 GB total clinic capacity

Store high-res X-rays, DICOM scans, ultrasounds, endoscopy & lab PDFs

Expand seamlessly using Credits (e.g. +10 GB, +50 GB, +100 GB packs)

AES-256 encrypted at rest with short-lived signed viewing URLs

⚡ Zero file size lockouts. Upload large clinical PDFs and imaging records with confidence.

Interactive Calculator

Estimate Your Monthly Credits

See what an average month of WhatsApp alerts and AI clinical assistance looks like for your practice.

Daily Patient Visits25 patients/day

5/day50/day100/day150/day

AI Clinical Queries / Day5 queries/day

0 (None)10/day20/day30/day

Send WhatsApp Appointment Booking & 24h RemindersSend Digital Prescription (Rx) PDF on WhatsApp after visit

Monthly Estimate (625 visits)

3,938credits / month

Rechargeable on demand via your in-app Z-Wallet

WhatsApp Messages:3,750 credits

AI Assistant Queries:~188 credits

Cloud Storage Quota:Included Free

Plus, your clinic gets 100 free welcome credits right away when you activate your subscription.

Start Free Trial (100 Credits Gift)

Instant In-App Top-Up

Credit Top-Up Packs

Top up your unified facility Z-Wallet anytime via UPI, Net Banking, or Card directly inside your clinic workspace. No commitment and no automatic renewals.