User Guide/👋 Overview
👋 Welcome to ZidBit Clinic OS
ZidBit Clinic OS is your clinic's all-in-one digital management platform. It replaces paper registers, spreadsheets, and fragmented tools with a single, secure web app your entire team can use from any modern browser.
What Can You Do With Clinic OS?
- 🧑⚕️ Register patients and build a complete digital patient record
- 📅 Schedule and track appointments for every doctor
- 📋 Conduct consultations and generate digital prescriptions
- 🫀 Record vitals — blood pressure, SpO2, weight, temperature, and more
- 🏥 Maintain medical history — allergies, chronic conditions, medications, and surgical history
- 📂 Manage patient documents — lab reports, X-rays, prescriptions (Professional plan)
- 🕒 View the patient timeline — every visit, consultation, vital, invoice, and document in one chronological view
- 🔁 Schedule and track follow-ups — never miss a follow-up appointment
- 🧾 Create invoices and record payments in seconds
- 👥 Manage your team — roles, access, and profiles
- 📊 Monitor daily clinic activity from the dashboard
Who Uses Clinic OS?
Clinic OS has four roles, each with a focused set of tools:
| Role | What They Do |
|---|---|
| Admin | Full access — manages team, clinic settings, billing, and all modules |
| Receptionist | Registers patients and schedules appointments |
| Doctor | Conducts consultations, records vitals, and writes prescriptions |
| Billing | Creates invoices and records payments |
Your role is assigned by your clinic's Admin. If you're unsure of your role, check with them.
Plans: Basic vs Professional
Some features are available only on the Professional plan:
| Feature | Basic | Professional |
|---|---|---|
| Up to 4 team members | ✅ | ✅ |
| Up to 1,000 patient records | ✅ | ✅ |
| Up to 10,000 patient records | ❌ | ✅ |
| Appointments, Consultations, Prescriptions | ✅ | ✅ |
| Patient Medical Records & Vitals | ✅ | ✅ |
| Patient Timeline & Follow-ups | ✅ | ✅ |
| Invoicing & Billing | ✅ | ✅ |
| Document Management (50 MB/patient) | ❌ | ✅ |
| Early access to new features | ❌ | ✅ |
| Priority Support | ❌ | ✅ |
Admins can view and manage the subscription in Settings → Subscription.
System Requirements
- Browser: Google Chrome 100+, Firefox 110+, Safari 16+, or Edge 100+
- Connection: A stable internet connection
- Device: Works on desktops, laptops, and tablets (mobile-optimised)
Getting Help
If something isn't working or you have a question:
- Check the FAQ section of this guide → FAQ & Troubleshooting
- Send a message via the Communication Center inside the app → Learn how
ZidBit Clinic OS — Beta v0.1.0-beta