👋 Overview — Welcome to ZidBit Clinic OS & Hospital System

ZidBit Clinic OS is your clinic and hospital's all-in-one digital operating platform. It replaces paper registers, spreadsheets, and fragmented software with a fast, modern, and secure web application your entire team can run from any browser or tablet.

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Two Systems, One Unified Account

ZidBit is designed around how modern healthcare providers work:

1. Doctor Personal Workspace (/workspace):

   • Your personal clinician hub — manage your professional profile, digital prescription pad design, specialty clinical tools, and personal booking page (/dr/your-name).
   • Manage multiple clinic facilities, practice privileges, and doctor licensing from one central account.

2. Clinic Management System (CMS) & Hospital System (HMS) (/dashboard):

   • For Clinics & OPD Practices (CMS): Front-desk OPD queue tokens, walk-in registration, doctor consultations, quick consults, electronic prescriptions, billing, and team communication.
   • For Polyclinics & Hospitals (HMS): Everything in CMS plus Inpatient Department (IPD) bed tracking, nursing station medication charts, and hospital pharmacy inventory/POS.

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Key Capabilities at a Glance

🏥 Front Desk & Reception

• 📋 OPD Queue & Token System — issue walk-in tokens and track real-time patient stages (Checked In → In Consultation → Payment Pending → Completed).
• 📱 QR Code Self-Registration — let patients scan a reception QR code on their smartphone to register or check in without standing in line.
• 📺 Waiting Room TV Display — cast a live token calling board to any waiting room TV or monitor with audio token chime alerts.
• 📅 Smart Appointment Scheduling — book, reschedule, or filter appointments by clinician and date with timezone support.
• 🌐 Online Patient Booking Portal — share a clinic booking link (/portal/your-clinic) or doctor profile for direct patient scheduling.

🩺 Clinical & Prescribing

• ✍️ Consultations & Quick Consults — conduct comprehensive consultations or launch an instant Quick Consult (Q) for urgent walk-ins.
• 💊 Smart Prescription Builder — prescribe medications with automatic allergy-conflict warnings, frequency codes (OD, BD, TDS, SOS), and custom dosage instructions.
• 📑 Clinical Tools & ICD-10 — save reusable prescription templates and search international ICD-10 diagnostic codes in one click.
• 🫀 Vitals & PMR Timeline — record Blood Pressure, Pulse, SpO2, Temperature, Weight, and track a chronological health timeline.
• 📜 Digital Medical Certificates — issue fitness, medical leave, and sick certificates with tamper-proof QR code verification.
• 🦷 Specialty EMR Modules — specialized toolkits for Dental (interactive tooth odontogram), Pediatrics (WHO growth curves & immunizations), Ophthalmology (refraction & spectacle Rx), and OB/GYN (antenatal tracker).

🧾 Financials & Operations

• 🧾 Invoices & Instant Receipts — generate GST-compliant invoices, apply line-item fees, and record Cash, UPI, or Card payments.
• 📲 Automated WhatsApp & SMS Receipts — dispatch payment confirmations and prescription PDFs directly to patient phones.
• 📂 Document Management (Drive) — securely store lab reports, X-rays, and external records with encrypted preview links.
• 👥 Team & Doctor Management — role-based permissions, doctor shift rostering, and consultation fee payout tracking.
• 💬 Real-time Team Chat — coordinate with reception, nurses, and colleagues inside the app without noisy external messaging groups.
• 🔐 Enterprise Security — passwordless OTP sign-in, login activity logs, active session audits, and role-based access control.

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Role-Based Access

Clinic OS provides tailored interfaces for each staff member:

Role permissions are managed by clinic Admins in Settings → Team. See the Role Quick Reference for a detailed permission matrix.

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Simple, Predictable Per-Doctor Capacity

Clinic OS is licensed on a flexible per-doctor model that scales with your practice:

Admins can view and adjust doctor seats at any time in Workspace Settings → Subscription.

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System Requirements

• Supported Browsers: Google Chrome 100+, Mozilla Firefox 110+, Apple Safari 16+, or Microsoft Edge 100+
• Hardware: Desktops, laptops, iPads, Android tablets, and POS touchscreen devices
• Display Mode: Responsive design with full dark mode and light mode support
• Internet: Standard broadband, 4G, or 5G connection

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Navigating This Guide

Browse the sections in the left sidebar or jump straight to the area you need:

• 🚀 Getting Started — Signing in and completing your practice profile
• 📊 Dashboard & Shortcuts — Daily operations overview and keyboard shortcuts
• 🧑‍⚕️ Patient Management — Registering patients, medical history, and vitals
• 🏥 Visits & Queue — Managing walk-in tokens and patient check-in stages
• 🩺 Consultations — Conducting clinical consults and writing prescriptions
• 🧾 Billing & Invoices — Managing payments, receipts, and GST invoices
• 📺 Waiting Room TV Display — Setting up lobby screen token boards
• 🏢 Hospital Management (HMS) — Inpatient admissions, bed tracking, and pharmacy
• ❓ FAQ & Troubleshooting — Quick answers to common questions