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v1.7.0

Updated 29 Apr 2026

ZidBit

Powering healthcare systems

The unified management system designed for modern medical practices. Experience seamless clinical workflows, digital prescriptions, and automated billing.

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v1.7.0
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User Guide/⚙️ Clinic Settings

⚙️ Clinic Settings

The Settings section lets the clinic Admin configure how the system behaves — from your clinic's name and contact details to billing preferences and patient notifications.

Accessible by: Admin only


Opening Settings

Click Settings in the sidebar. Settings are organised into tabs:

  • Clinic — Clinic profile, contact details, timezone, and specialty
  • Fees — Default service fees, currency, tax rate, and UPI ID
  • Billing — Subscription plan and payment history
  • Notifications — Automated patient reminder settings

Clinic — Clinic Profile

SettingWhat It Does
Clinic NameAppears on prescriptions and invoices
Clinic AddressPrinted on official documents
Clinic EmailPrimary contact email for the clinic
Admin PhoneYour contact number
SpecialtyYour clinic's medical specialty (e.g. General Practice, Dermatology, Paediatrics) — set during onboarding, editable here
TimezoneEnsures appointment times are shown correctly for your region

Update the Clinic Name and Address before you start seeing patients — these appear on printed prescriptions and invoices.


Fees — Default Service Fees & Billing Settings

The Fees tab is where you configure how invoices are presented and set up quick-add service options for the billing team.

Currency

Select the currency symbol shown on all invoices (default: ₹). This applies across the entire clinic.

Tax Rate

If your clinic charges GST or another tax:

  1. Go to Settings → Fees.
  2. Enter the Tax Rate (%) (e.g. 18 for 18% GST).
  3. Click Save.

Tax is automatically calculated and shown as a separate line on every invoice.

UPI ID

Enter your clinic's UPI address if you collect payments via UPI. This is printed on invoices for patient reference.

Default Service Fees

Set up a list of common services and their standard prices. These appear as quick-add options when creating an invoice, saving time during a busy billing session.

To add a default fee:

  1. Go to Settings → Fees.
  2. Click + Add Fee.
  3. Enter the service name and default price.
  4. Click Save.

To remove a fee, click the delete (trash) icon next to it and save.


Billing — Subscription & Plan

The Billing tab shows your current subscription plan and lets you upgrade or switch plans directly.

InfoWhat It Means
Plan NameYour current subscription tier
StatusActive / Trial / Expired
Renewal DateWhen your plan renews or expires
Auto-RenewWhether renewal is automatic

Upgrading or Switching Your Plan

  1. Scroll to the Available Plans section.
  2. Your current active plan is highlighted with an Active badge.
  3. Click Upgrade Now to move from Essential → Professional, or Switch Plan to change your billing cycle (e.g. monthly → yearly).
  4. Complete the payment on the checkout screen.
  5. Your new plan activates immediately after payment is confirmed.

Upgrading mid-cycle cancels your current subscription and starts the new one straight away. Access is never interrupted.

Subscription History

Below the plan cards, a Subscription History table shows all past and current subscriptions with their dates and status — useful for reconciling billing records.


Notifications — Patient Reminders

The Notifications tab controls whether and how patients receive automated reminders from your clinic.

SettingWhat It Does
Patient Notifications (master switch)Enables or disables all automated patient reminders for the clinic
Appointment RemindersSends patients a reminder before their scheduled appointment
Follow-up RemindersReminds patients when a follow-up due date is approaching

After making changes, click Save Preferences to apply them.

See the full guide for timing options, channel settings, and per-patient controls: → Patient Notifications


Tips

  • Set the Timezone correctly on day one — changing it later may affect how historical appointments appear.
  • Default fees are optional but save significant time in busy billing sessions.
  • The Notifications tab is only visible to Admins — other roles cannot change reminder settings.

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