User Guide
User Guide/👥 Team Management

👥 Team Management

The Team section is where the clinic Admin manages staff accounts — adding new members, assigning roles, and deactivating accounts when someone leaves.

Accessible by: Admin only


Viewing Your Team

  1. In the sidebar, click Team.
  2. You'll see a list of all active team members with their name, email, role, and account status.

Adding a New Team Member

  1. Click + Add Member.
  2. Fill in their details:
FieldRequired?Notes
Full Name✅ YesTheir display name in the app
Email Address✅ YesThis is used for login — must be their work email
Role✅ YesSelect from: Admin, Doctor, Receptionist, Billing
  1. Click Add Member.

The new team member will receive an email. They can log in immediately using the OTP login flow — no password setup needed. → How login works


Roles & What They Can Access

RoleWhat They Can Do
AdminFull access to everything, including Team and Settings
DoctorConduct consultations and write prescriptions
ReceptionistRegister patients and book appointments
BillingCreate invoices and record payments

Choose the most restrictive role that fits the person's job. You can always change it later.


Changing a Team Member's Role

  1. Click on the team member's name to open their profile.
  2. Click Edit.
  3. Change the Role dropdown.
  4. Click Save.

The change takes effect the next time that person accesses the app.


Deactivating a Team Member

When a staff member leaves the clinic:

  1. Click on their name to open their profile.
  2. Click Deactivate Account.
  3. Confirm the action.

Deactivation is immediate — the person will no longer be able to log in. Their past records (consultations they wrote, appointments they had) are preserved.

You can reactivate a deactivated account at any time by clicking Reactivate on their profile.


Tips

  • Regularly review your team list and deactivate accounts for staff who have left.
  • If a doctor leaves, reassign their upcoming appointments before deactivating their account.
  • There can be only one Admin by default — contact ZidBit support if you need to promote another member to Admin.