🌐 Portals & QR Self-Check-in

ZidBit Clinic OS includes public-facing patient tools designed to reduce front-desk bottlenecks, eliminate manual paper intake clipboards, and allow patients to book appointments or check in directly from their smartphones.

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1. Public Clinic Booking Portal (/portal/[clinicSlug])

Every clinic on ZidBit receives a dedicated, mobile-friendly online booking portal:

https://zidbit.com/portal/your-clinic-slug

How Patients Use the Portal:

1. Choose Clinician & Service: The patient selects their preferred doctor and visit type (e.g., General Consultation, Follow-up, Dental Cleaning).
2. Select Date & Available Time Slot: The portal only displays open slots based on the doctor's live duty roster and existing clinic appointments, preventing double-bookings.
3. Patient Demographics: The patient enters their full name, mobile number, age, gender, and chief complaint.
4. Instant Confirmation: Upon booking, the patient receives an instant confirmation screen and automated WhatsApp/SMS message with the appointment details and clinic directions.
5. Live Reception Sync: The booking instantly appears on your clinic's Appointments Schedule and Calendar with an "Online Booking" badge.

Where to Share Your Portal Link: Add your portal URL to your Google Business Profile (Google Maps) "Book Appointment" button, your clinic's Instagram/Facebook bio, and your WhatsApp Business auto-responder.

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2. Doctor Personal Microsite (/dr/[doctorSlug])

Individual clinicians can showcase their professional credentials and receive direct patient bookings through their personal doctor page:

https://zidbit.com/dr/dr-fullname

Features of the Doctor Microsite:

• Professional Credentials: Displays doctor qualifications (e.g., MBBS, MD, FRCS), medical council registration number, and clinical specialties.
• Practicing Facilities: If you consult across multiple clinic branches or hospitals, patients can view your consulting days and hours at each location.
• One-Click Direct Booking: Patients can book a consultation slot directly with you at their preferred facility.
• Management: Clinicians can configure their doctor bio, profile photo, and public slug directly inside the Personal Workspace (/workspace).

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3. Reception QR Code Self-Registration & Check-In

During peak morning and evening OPD rushes, receptionists often face long lines of patients waiting to register. ZidBit solves this with Countertop QR Self-Check-in:

Setting Up the Countertop QR Standee:

1. Log in as an Administrator and navigate to Settings → QR Check-in.
2. Click Download QR Standee.
3. Print the pre-formatted A5/A4 desk standee and place it prominently on your reception counter or waiting room wall.

The Patient Walk-In Experience:

1. The arriving patient points their smartphone camera at the QR code standee.
2. An instant web form opens on their phone without requiring any app download or login.
3. For New Patients: They enter their Name, Mobile Number, Age, and Chief Complaint.
4. For Returning Patients: They simply enter their registered mobile number to confirm arrival.
5. Upon tapping Check In, the patient is assigned a queue token (e.g., W-08) displayed right on their phone screen.
6. The reception desk receives an immediate desktop notification, and the patient appears in the live Visits Queue ready for the clinician.

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4. Google Review QR Code Generator

Building an outstanding 5-star reputation on Google Maps is one of the most effective ways to attract new private patients.

Generating Your Review Standee:

1. In the sidebar, navigate to Communications → QR Codes (or Marketing & Growth).
2. Enter your clinic's Google Business Profile Place ID or review link.
3. The system generates a custom branded Google Review QR Standee.
4. Print and display the standee at the billing counter or pharmacy checkout.
5. When happy patients scan the code while paying their bill, it opens directly to Google's 5-star rating prompt on their phone.